Legal Window

Legal window

Please email to Legal Department directly if you have any legal complaints.
Our Legal Department Email Address:

Recently, we have been receiving many inquiries and complaints in the email address listed above. Please note that this email is not for handling the following issues:
1. Pre-sale issues: product enquiry, technical support, order change and cancellation, product stock checking, shipping status checking etc.
2. After-sale issues: wrong / defective / damaged / missing item, tracking information not available, order missing etc.

For these issues, please contact us via online chat (for pre-sale issue) or EMail (for after sale issue), our representatives will help you there.